For older installations or custom upgrade paths, it may be found in: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools\ Step-by-Step Guide to Resetting the SEPM 14 Admin Password
The script often prints a "Commit successful" message. However, sometimes it fails silently. To verify:
Before running, right-click the file and select "Properties" -> "Details." If the file was created after 2022, you might be running a version where Broadcom disabled this feature. For older installations or custom upgrade paths, it
Launch the login console.
Log into the Windows Server hosting SEPM as an Administrator. Launch the login console
Losing access to your Symantec Endpoint Protection Manager (SEPM) 14 console can bring your network security management to a sudden halt. In older versions of SEPM, administrators frequently relied on a script named resetpass.bat to instantly reset the forgotten admin password back to its default state.
Trigger the process in the SEPM console. In older versions of SEPM, administrators frequently relied
Having trouble? Contact Broadcom Support (formerly Symantec) with your license key. They provide official recovery scripts for free to verified owners.
Once logged in, the system will prompt you to immediately set a new, secure password. Alternative: Official "Forgot Password" Link