Open to input your carrier's APN settings if your SIM card is not automatically detected. Troubleshooting Common Issues Code 10 / Code 43 (Device Cannot Start)
Click on the in your Windows 10 taskbar system tray. Select the Cellular toggle to turn it on. Open Settings ( Win + I ) > Network & Internet > Cellular . Click Advanced Options .
Click , select the HP un2420 Mobile Broadband Module from the list, and click Next to force the installation. Ignore any red Windows security warnings by clicking Install this driver software anyway . Step 4: Load the Correct Firmware (The QCImages Step)
The HP un2420 Mobile Broadband Module is a classic, reliable Qualcomm Gobi 2000-based cellular card found in older HP EliteBook and ProBook laptops. While built for older operating systems, many users still rely on this hardware today. This guide provides a comprehensive walkthrough for finding, installing, and troubleshooting a Windows 10 repack driver for the HP un2420 module. hp un2420 mobile broadband module driver windows 10 repack
Alternatively, specialized forums have developed "repacked" connection managers specifically for Windows 10. One widely discussed workaround involves using a repackaged dialer application (like QCSampleCM) designed for Windows 10 environments. This software manually initiates the connection to the cellular network via the un2420 module.
Go to Device Manager, right-click the un2420 device, click Disable , wait 5 seconds, and click Enable . This forces Windows to retry the firmware injection. The Connection Disconnects Randomly
The un2420 relies on virtual COM ports to communicate with the OS GPS and diagnostics tools. Open to input your carrier's APN settings if
This contains the Qualcomm Gobi 2000 drivers and the necessary firmware files. 2. The "Repack" Procedure
This is where the concept of a "repack" enters the equation. In the context of legacy hardware, a "repack" refers to a driver package that has been modified or repackaged by a third party (not the manufacturer) to bypass Windows version checks, often consolidating multiple scattered driver files into a single installer.
The Windows 10 Radio Management Service may be conflicting with legacy hardware power states. Press , type services.msc , and press Enter. Locate the WWAN AutoConfig service. Open Settings ( Win + I ) > Network & Internet > Cellular
If Device Manager shows a Code 10 (Device cannot start):
Official HP SoftPaqs commonly used for this hardware include: HP SoftPaq sp51022 (Version 2.0.7.3): The most common driver for the un2420. HP SoftPaq sp53068 : An alternative version of the Qualcomm Gobi2000 drivers. HP Support Community Manual Installation Guide (The "Repack" Method)
The biggest hurdle users face is that the HP un2420 module never officially received Windows 10 drivers from HP. When you upgrade an older laptop to Windows 10, Device Manager often shows the device with a yellow exclamation mark under "Other Devices" as "HP un2420 Mobile Broadband Module".