: Take a screenshot of the loading screen where your Player ID appears. This is your "recovery key" if you ever lose access and need to contact support.
Never trust cloud saves alone. Always maintain a manual local backup .
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Ensure your old device is fully synced with .
: Open your game settings right now and take a picture of your User ID. Save this picture on your computer or write it down. : Take a screenshot of the loading screen
: While you play, the game writes temporary progress files locally to your device's memory. This includes immediate status updates, map positioning, and inventory states.
Close the app completely and remove it from your device's recent apps tray. Relaunch the game, return to Settings, and tap . 3. Contacting Kefir Support Always maintain a manual local backup
: Tap the "Connect" button under the Google Play Games section.
: Try to play with a good internet connection so the game can save to the cloud often.
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If you want an extra layer of redundant security before installing large game updates, you can manually clone your local directory: