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: This feature allows parts counters to handle multiple customer inquiries simultaneously by opening different "jobs" and switching between them with one click.
Front-line staff use the tool to fulfill internal service department orders and handle retail or wholesale customer inquiries quickly.
For years, the standalone version of GM EPC ran on Java-based architecture. gm global epc -electronic parts catalogue-
A pivotal moment in the catalog's history was the release of a completely new version in October 2020. The primary motivation for this update was the phasing out of Adobe Flash, which prompted GM to rebuild the platform on the more advanced and stable HTML5 framework. This transition was not just a technological upgrade; it represented a fundamental shift in user experience and system reliability, as HTML5 provides improved stability and performance compared to its predecessor. To access this new system, authorized dealerships needed to download new software and look for a new, distinctive link within their GlobalConnect Parts Workbench, ensuring all systems were compliant with the latest GM guidelines.
, it replaced legacy systems like the "Next Generation EPC" to offer improved stability, cross-browser support, and advanced search capabilities. Core Functionality and Technology : This feature allows parts counters to handle
For technical assistance or software updates, such as the EPC Wrapper update , users often refer to support from Snap-on Business Solutions . EPC(OEM) - GM - Snap-on Business Solutions
, supporting diverse global markets including North America, Europe, Asia Pacific, and the Middle East. Core Features and Advanced Functionality A pivotal moment in the catalog's history was
When GM discontinues a part, they don't delete it. They mark it as "Obsolete" and link it to the new part number. For example, a brake pad set might be replaced three times over a decade. The EPC traces the lineage. It also shows parts that are "Interchangeable" with other GM models.
However, for , it is unmatched. If you are tired of ordering a part only to find it doesn't fit because the aftermarket catalog didn't account for a mid-year production change, the GM Global EPC is the solution.
| RPO | Meaning | Effect on parts | |-----|---------|------------------| | LS | Base engine | Different gaskets, sensors | | LT | Mid-level trim | Different interior trim, lights | | Z71 | Off-road suspension | Unique shocks, skid plates | | G80 | Auto-locking rear diff | Specific axle parts | | F55 | Magnetic ride control | Special struts, wiring |